Field Service Technician
Marvin has been with Coranet for 12 years. He works mainly on-site with his largest customer.
“My motto is ‘Customers first.’ I do whatever I can to help the customer get the best service. Even if a service call went well, I like to know what we can do even better the next time."
Marvin joined Coranet after the 9/11 tragedy to help with restoration efforts in different buildings in downtown Manhattan. Since then, Coranet has been a “journey” for Marvin. Most recently, he was integral to helping some clients recover from Hurricane Sandy. Both recovery efforts were extremely rewarding, both personally and professionally.
More typically, Marvin works in the networking area, with wiring and installation of VOIP phones. Marvin ensures that wiring supports all PC infrastructure as well. He enjoys installing and troubleshooting using the newer fiber optic technology. One of Marvin’s largest projects was the consolidation of multiple departmental sites into seven floors in downtown Manhattan. This involved moving and re-installing nearly 1,000 telephone lines and carefully managing the project quality, using spreadsheets and automated project management tools.
“Coranet is a very good company to work for,” according to Marvin. “I enjoy my co-workers and sharing my technical skills with my customers and colleagues.”